People Management Archives - The Human Shift

September 3, 2020September 3, 2020

Rules are Meant to be Broken

This is part four of a four-part series on Predictive Index (PI) drives.

Let’s keep this short. Rules are meant to be broken. If the previous sentence makes you smile, I expect we may have a thing or two in common. If that statement gets your goat, and you naturally accept and adopt rules with ease, you likely have a greater than average drive to conform to rules and structure. In Predictive Index, this drive is known as Formality.

To individuals with a high Formality drive, rules are important and it’s important to those individuals to follow the rules. Even if the rules deteriorate performance, choke results, and limit success, following the rules is more important than performance. Following the rules is also more important than the fact that the rule was established for a reason, such as to keep individuals safe. Safety, for the person with a high Formality drive, is not necessarily the most important outcome; following the rule is. In other words, rules hold the value rather than the positive or negative effects that result from following the rules.

August 6, 2020August 13, 2020

Introverts, Ambiverts, Extraverts and Everyone in Between

This is part two of a four-part series on Predictive Index (PI) drives.

Extraversion is defined by Predictive Index as the drive for social interaction with other people and it is one of four drives mapped by way of a scientifically-valid, six decade old algorithm known as the PI Behavioral Assessment. Understanding drives is the direct path to understanding the needs of people. When employers understand what drives, or motivates, the people who comprise their organizations, the possibilities are endless.

Why does PI measure only four drives? While humans have many drives, these four—Dominance, Extraversion, Patience and Formality—are the most influential drivers of workplace performance.

July 15, 2020March 1, 2021

Predictive Index: Hiring Known

I recently finished the great memoir, Kitchen Confidential, by Anthony Bourdain, in which he described – in hilarious detail – the personality traits he expects in a sous chef.

“Like the Capo of a crime family or the director of the CIA, I could look across the room at [my sous chef], raise an eyebrow, maybe make an imperceptible move with my chin and the thing – whatever the thing was at the time – would be done.”

Bourdain said a sous chef in his kitchen needed to have mastery of cooking skills,

in Employee Engagement / High Performing Teams / People Management / People Strategy / Talent Optimization 0 comments

July 8, 2020July 8, 2020

Navigating Virtual Internships

As summer 2020 officially begins, many managers are launching their scheduled summer internships. While some programs have always been advertised as remote positions, like SHIFTS’s Digital Marketing Coordinator role, managers who envisioned a meaningful office experience for their interns are now faced with a change in plans. Much of the world’s workforce has transitioned to a remote experience. Employers and employees now find themselves distanced at-best, immersed in Zoom, or sadly unemployed. As many have discovered over the past few months, virtual employment is very different than an in-person experience. Due to COVID-19, internships have been no less than modified and many canceled. Managers are rethinking how they will assign tasks to interns, how they’ll track the intern’s progress, and how

in Employee Engagement / Employee Lifecycle / Organizational Design / People Management / Team Development 0 comments

July 1, 2020July 1, 2020

Why You Need the Right Tool for the Job

Do you have the right tool for the job? Well, we must first ask, what’s the job?

If you are tasked with tilling densely compacted soil, a handheld trowel is arguably not the best choice. The lightweight, curved scoop might accomplish the task, but the result would not be optimal. Nor would the soil preparation be done efficiently or add value. A broadfork, hoe, or pickaxe are all better choices and would accelerate the gardener’s ability to grow a successful garden.

Tools are designed for a specific purpose, so choosing the correct tool decreases the amount of effort required to get a job done without causing negative side effects.

As a business leader, what tools

in High Performing Teams / Organizational Design / People Management / Talent Optimization 0 comments

a team at work figuring out how to keep employees engaged

May 28, 2020May 29, 2020

How to Keep your Employees Engaged

According to talentoptimization.org, there are four primary forces that impact employee engagement: job, manager, team, and culture. Fifty-one percent of employees today are not engaged, while 16 percent are actively disengaged. But why does employee engagement matter anyway?

Disengagement is a widespread issue that causes organizations to lose billions of dollars to poor productivity, absenteeism, poor client service, safety issues, and toxic workplace cultures. Disengaged employees do just enough work to keep their job, while engaged employees are more likely to stay at your organization longer, become a top performer, and potentially recruit your next great hire.

Patience is the drive to have consistency and stability

May 14, 2020May 14, 2020

Ready, Fire, Aim

This is part one of a four-part series on Predictive Index (PI) drives.

Patience is defined by Predictive Index as the drive to have consistency and stability in your environment. While consistency and stability bring success in some situations, I would argue that’s not always the case. Sometimes a sense of urgency, the ability to multi-task, and outside pressure are critical to achieving the desired outcome.

Each of us is unique and possesses varying levels of patience. Some express high levels of the patience drive while others have a low expression of the patience drive. There is no right or wrong expression, or amount of, patience. Everyone has some drive for consistency and stability. Those who have a low expression of the patience drive must self-regulate, or adapt, in situations that may benefit from patience.

in People Management / People Strategy / Self-Awareness / Talent Optimization 0 comments

May 5, 2020June 8, 2020

Five Mandates of Highly-Effective Teams

My family owns a lake house in a gated golf community. For the first 20 years the resort existed, it thrived. Most of the owners had primary residences elsewhere and used their lake homes or condominiums at the resort for weekend golf outings or boating on the lake. The resort had golf and tennis professionals, who organized tournaments and gave lessons. The restaurant had fine dining and a pub, and they catered weddings and events.

The resort’s next 20 years were tumultuous. It underwent several management changes and the community’s population shifted to working class homeowners and renters.

pasta corbonara like a good team is hard to get right but worth the effort

April 23, 2020June 8, 2020

Cooking Up a People Management Strategy

I’ll bet no one has ever told you that effective leading is like making a good carbonara? You don’t believe me? Let’s step into the kitchen to learn more about leadership and managing people.

To create a silky carbonara sauce, you combine egg whites and pasta water in the correct proportion to egg yolks, pork fat and cheese. The egg yolks act as an emulsifier to bond the pork fat and cheese into the pasta water and egg white sauce. When done with the right timing, the proper heat, and quick whisking, you produce a creamy, flavorful sauce that perfectly coats the pasta and pancetta. If, however, you misstep on any one of these factors, you get pasta with scrambled eggs. Yuck.